Leadership & Communication for Support Staff
Date: 21 March - 4 May 2023
Topics that will be addressed during this training are:
Leadership & communication:
Defining - 'A good agreement'
How do you make good agreements?
Being loyal to your own style - what does that mean?
Communication:
How to formulate objectives and share essential information with my team and/or management
Receiving response to your questions
How to communicate professionally and with impact
Do's and don'ts in communication
Communication structures and handling negative feedback
Structure conversations and negative feedback
Boundaries: examine, determine, protect and expand.
Meeting culture:
Good meeting management.
Do's and don'ts in meeting culture
How to deal with resistance in your team or with your team leader
Keywords: personal effectiveness, communication skills
Venue: Leuven - Park Inn by Radisson, Martelarenlaan 36
City: Leuven
Country: Belgium
Postcode: 3010
Organizer: VIB
Event types:
- Workshops and courses
Activity log